1. Information We Collect
To provide better services, we may collect the following personal information:
- Personal Identification Information: Including but not limited to your name, gender, address, email address, phone number, company information, social media accounts, etc.
- Account Information: Information related to your account on our platform, such as login credentials, account preferences, passwords, and other account-related data.
- Payment Information: Including your payment methods, credit card numbers, bank account details, etc.
- Device and Usage Information: Data related to the device you use to access the platform, such as device type, operating system version, IP address, browser type, access time and location, page browsing history, etc.
- Communication Content: Including email, online chat records, phone logs, etc., between you and our customer service.
- Location Information: We may collect your location information to provide location-based services when you use our services.
2. How We Use Your Information
We primarily collect your information for the following purposes:
- Providing Services: Including user registration, account management, order processing, payment processing, customer support, etc.
- Improving Service Quality: Analyzing user behavior to optimize our products and services, and offering personalized content and advertisements.
- Security Assurance: Using your information to monitor security and protect data against fraud, abuse, unauthorized access, or modification, and other illegal activities.
- Legal Compliance: In compliance with legal requirements, we process your data to adhere to relevant regulations or respond to judicial requests.
- Marketing and Notifications: We may use your information to send you important notifications, promotional information, or updates related to your account. You can opt-out from these communications at any time.
3. How We Protect Your Information
We take reasonable physical, technical, and administrative measures to ensure that your personal information is protected from unauthorized access, disclosure, alteration, or destruction:
- Data Encryption: We use industry-standard encryption technologies to protect data transmission and prevent the leakage of sensitive information.
- Access Control: We restrict access to personal information and only authorize relevant employees and service providers to access this information.
- Regular Audits: We regularly audit our security measures to ensure they effectively protect your personal data.
- Data Storage: We store your personal information for a reasonable period and will delete or anonymize it once it is no longer necessary.
Although we have implemented these measures, the internet is not completely secure, and we cannot guarantee the absolute security of data during transmission or storage. Therefore, we cannot guarantee the absolute security of your information during transmission.
4. Information Sharing and Disclosure
We are committed to not selling or renting your personal information to third parties, except in the following circumstances:
- With Your Consent: We will obtain your consent before collecting or sharing your information, especially when involving third-party services.
- Legal Obligation: We may disclose your personal information as required by law or government authorities.
- Third-Party Service Providers: To improve our services, we may work with third-party service providers, such as payment processors, email senders, or hosting services. In such cases, we will require these third parties to take appropriate data protection measures.
5. User Rights
You have the right to access, correct, or delete your personal information at any time. The following are your specific rights:
- Access and Correction: You can access and update your account information at any time.
- Data Deletion: You can request us to delete certain personal data, but we must comply with applicable laws and regulations.
- Withdrawal of Consent: You can withdraw your consent for us to process your personal information at any time.
- Data Portability: In applicable situations, you can request us to provide your data in a structured, commonly used, and machine-readable format.
6. Cross-Border Data Transfers
Your personal information may be transferred to other countries or regions, especially when we or our service providers are located in different jurisdictions. During this process, we will take reasonable measures to ensure that your personal data is appropriately protected.
7. Privacy of Children
We do not provide services to children under the age of 13. If you are a user under 13 years old, please do not provide personal information. We will promptly delete any personal data provided by children.
8. Updates to Privacy Policy
We may update this Privacy Policy periodically to address legal changes or improvements in services. Any updates will be announced by posting on our website, and the new Privacy Policy will take effect. By continuing to use our services after the policy updates, you agree to the updated Privacy Policy.
